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Glossary

Door-to-door transport

A service where the carrier picks up and delivers as close to the given addresses as its truck can safely and legally reach.

Also called: Door-to-door shipping, Residential delivery

Door-to-door transport means the carrier picks the vehicle up at the shipper's address and delivers it to the receiver's address, instead of using storage terminals. It is the most common way consumer and dealer shipments are booked.

The phrase has a practical limit. A full-size car hauler cannot always get onto a narrow residential street, a cul-de-sac or a gated community with low trees or weight limits. In those cases the driver arranges to meet at a nearby open lot, such as a store parking lot, and completes the handoff there. That is still treated as door-to-door service.

For dealers, door-to-door delivery is what out-of-state buyers expect, and it saves the buyer a trip to a terminal. For auctions and dealer lots, commercial addresses with clear truck access and set hours make pickups smoother. Give the carrier the receiving hours and the name of someone who will be on site.

In an instant quote, the origin and destination ZIP codes define the pickup and delivery areas that drive the price, and exact addresses are confirmed when the order is booked. Compare this service with terminal-to-terminal transport, and see shipping a car to an out-of-state buyer for delivery tips.

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